MASPRO redefines reliability at Mineral Hill

When uptime is everything, a trusted partner like MASPRO makes all the difference.

For Kingston Resources’ Mineral Hill mine in New South Wales, reliability isn’t just a buzzword; it’s the backbone of day-to-day operations. 

In mining, that reliability is measured not just by parts availability but by how consistently an operation can avoid unplanned downtime and maintain production continuity.

Mineral Hill maintenance superintendent Bart Anderson understands this well, having spent more than a decade ensuring underground mines and processing plants run smoothly. For him, MASPRO has become an indispensable partner.

“I’ve been working with MASPRO for about five years now,” Anderson told Australian Mining.

“They’ve handled everything from our underground drill parts to custom components for our processing plant pumps. They’ve always been ready to jump in and help us with anything we’ve required.”

The partnership benefits from proximity and approach – MASPRO is just 60km from Mineral Hill in the NSW Cobar Basin – though Anderson said reliability and work ethic stand out just as much.

That proximity reduces uncertainty for maintenance teams, allowing issues to be addressed before they escalate into extended downtime.

“Their parts are spot on,” he said. “In some cases, I’d say they’re better than the OEMs [original equipment manufacturers].”

Responsiveness is another hallmark of MASPRO’s service. “Lots of times, as soon as I need something I pick up the phone and I’ve got it within 50 minutes,” Anderson said.

“They have everything on the shelf and are more than happy to bring it out to the site. “Matthew McCulloch, their business development manager, always takes calls. That kind of support is gold when you’re in the middle of a busy operation.”

MASPRO’s value extends beyond fast delivery. Its capacity to innovate has been critical in challenging situations. Anderson discussed an occasion on which a dredging pump shaft was due to take six months to arrive.

“MASPRO re-engineered the part, machined it and had the machine running in just three weeks,” he said. “That’s the kind of problem-solving that makes a huge difference on-site.”

For Anderson, reliability is about having a partner who understands the operation well enough to anticipate challenges and reduce disruption before it impacts production.

In addition to solving a single failure, outcomes like this reinforce confidence that engineering challenges can be resolved quickly and repeatably, even when OEM lead times fall short.

“MASPRO’s been more than just a supplier; they’re a business you can trust to keep things moving, even when timelines are tight or unexpected issues arise,” Anderson said.

“They are very much a part of the team and that trust and consistency is invaluable.” This long-standing relationship has created confidence across Mineral Hill’s operations, from underground workings to the processing plant.

Anderson believes that what matters most is the continuity: having a partner who understands your equipment, knows your operation and can respond immediately when problems arise.

In mining, where downtime can mean significant lost revenue, MASPRO delivers peace of mind. Whether supplying standard components, customising solutions or re-engineering equipment on the fly, it helps maintenance teams focus on keeping production running smoothly and safely.

That peace of mind allows maintenance teams to focus less on firefighting and more on planning, safety and sustained performance across the life of the operation.

“Honestly, MASPRO makes my job easier,” Anderson said. “I don’t have to worry about parts availability or custom solutions. I know they’ll deliver and that’s priceless in this industry.”

As Mineral Hill continues to develop and rehabilitate its underground operations, the partnership with MASPRO demonstrates that reliability is about the trust, responsiveness and practical problem-solving that keeps a mine moving.

In an industry where every minute counts, that kind of support is essential.

Looking ahead, MASPRO’s continued collaboration with Kingston Resources is set to play a vital role in the mine’s growth. Anderson said the confidence that comes from knowing a dependable partner is always just a call away gives the team freedom to innovate, plan ahead and tackle challenges with certainty.

“With MASPRO on our side, we can focus on what’s next knowing we’ve got the support to get there,” he said.